EngagePHD Knowledge Base
Guides for Getting Started
Most Popular Help Guides by Section
Logging In & Adding Users (Video)
Adding Licenses and Players to Your Network (Video)
Creating a quick Playlist to Schedule to your Players (Video)
Asset Library & Store (Video)
Layout Designer Basics (Video)
Copying and Scheduling a Layout (Video)
Setting Up Email Alerts for Offline Players, Black Screen and Price Changes
Basic Training Videos by Application
Basic Training for Digital Menu Boards
Basic Training for Reader Boards
Basic Training for building Touchscreen Applications
Basic Training for using Applications with an IR Remote
Basic Training for Video Walls
Support Form and Live Chat
Knowledge Base and Support Survey
Getting Started Essentials
This section is a good place to start if you're new to the EngagePHD software.
A look at recently added Knowledge Base entries of new updates and popular features.
Helpful articles for common troubleshoot of Player issues.
Installation guides, configuration of Player records and hardware information of media players supported by EngagePHD software.
EngagePHD IPTV Encoder
Network Requirements and Configuration. We have launched our own IPTV encoding hardware and provided a device configuration interface within our EngagePHD™ web application. We remain encoder agnostic providing we can see a UDP/RTP stream across the LAN.
This is where all of your Assets are uploaded and stored. This includes images, videos, fonts, Widgets and any content added from the 'Store'.
Scheduling Content to Players
This is where you Schedule content to play back right away or at any date/time in the future.
This is where you can create Playlists or edit existing Playlists. You can also define unique Asset playback attributes within this option.
Layouts are where you can split the screen into different zones and "Layout‟ content where you would like it to appear.
This is where you can build touchscreen applications, IR Remote and URL Interrupts.
This is where your Product database resides for Digital Menu Boards, although some users make good use Products for other applications.
This is used where displays are being used for Room Signage or Wayfinding where you want to summarize events that are going on in specific rooms or areas. images/logos attached to the Event.
The Advertising Module has been designed to allow users to manage advertising content/networks in a more advanced manner than just using a standard Playlist.
With appropriate access rights, you can add additional Users, define which Customers or Networks the User can access or make changes to existing Users.
The EngagePHD Store offers a wide range of free and paid content. Currently, you will find JPEG and PNG files that can be used in layouts, as well as widgets.
The 'Network' icon from the Home page main menu provide options specific to your network.
Network Configuration & Security
Firewall, security and network recommended settings for EngagePHD.
Other EngagePHD Apps
EngagePHD Lite, EngagePHD Screensaver Edition
Helpful resource regarding Beacons, POS and various integrations.
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