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Samsung SSP D & E Series Factory Reset Steps

In rare cases, a factory reset my be needed to restore a Samsung SSP D or E Series back to its factory default settings. Please following the steps below.


1) Turn screen Off

2) Turn the screen off by pressing Power Off on the remote

3) Press the following buttons in sequence on the remote:

    Mute, 1, 8, 2, Power On

You will see the service menu appear.

4) Go down to SVC > Reset > Apps Reset > You then need to press the Right Arrow on the remote & wait until it says Done.

5) After that press the Return key.

6) Go to SVC Reset. The screen will power off by itself.

7) Press the following buttons in sequence on the remote:

    Mute, 1, 8, 2, Power On

You will see the service menu appear again.

8) Press Enter, Enter, Enter on the remote (Option, Factory Reset, Factory Reset). The screen will power off by itself.

9) Power the screen back on by pressing the Power On button

10) Go through the initial setup screen

11) Go through the set up process for Player Setup: Samsung SSP D & E Series

Updated on February 18, 2020

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