• Product Integration using Google Sheets

    Google Sheets can be used to integrate product data into the Product Library of your network. Below are instructions for setting up the integration. Please note that the integration import is every 30 minutes. 1) Go to Google Sheets and create a new sheet. You can use the following labels…

  • Content Calendar

    The Content Calendar allows you to view and manage scheduled content in a full calendar view. From the navigation, click on ‘Players‘ and select ‘Content Calendar‘: The players drop-down at the top of the page allows you to filter your search by player: The Calendar can be viewed by Month,…

  • Using the Self Ordering Widget with Transact

    This article walks through the steps of setting up the Self Ordering Widget for integration with Transact. 1) The IP Address(es) of each KDS system will be needed. 2) A Survey needs to be created for each KDS system. From the navigation, click on ‘Surveys‘: 3) Click on the “Create…

  • Adding a Playlist to a Layout

    Before adding a playlist to a layout, you will need to first create a playlist. Please click here for steps on creating playlists. 1) From the Home page click on ‘Layouts’. 2) Click on the ‘Designer’ icon for the layout you would like to add your playlist to. 3) Assuming you have created a…

  • EngagePHD Supported Integrations

    The following is a full list of all EngagePHD supported integrations. Point of Sale – General Aloha Appetize Aramark Cafe BU Bypass Mobile Campus Dish (Aramark) CBORD CKE Clover Healthcare Dish (Aramark) JSON NCR Quest Omnivore Oracle Simphony 1 Oracle Simphony 2 Oracle 9700 (Micros) Qu (formerly Gusto) QuickServe Sola…

  • TeamViewer Remote Software

    Teamviewer remote software will allow the EngagePHD support team to connect to your Windows 10 media player if support is ever required. Only Teamviewer 9 is supported. Please download Version 9 of Teamviewer here. 1) Once the installation file has downloaded, open the file to start the installation process. 2)…

  • Wellness Kiosk Alert and Trigger Management 

    Alert and Trigger settings can be adjusted from the Player record of your kiosk player. 1) From the navigation, click on Players. 2) Click on the kiosk player to open the Player Record. 3) Click on the ‘Wellness Kiosk’ tab. Alert Settings SMS Alert for Temperature out of range –…

  • Enhanced Player Metrics

    Enhanced Player Metrics allows you to view and run reports on Health Check history. Players perform Health Checks every minute when they are online and connecting to the EngagePHD servers. If a player drops connection, the metrics will help show a history of connectivity. Please note: Enhanced Player Metrics must…