EngagePHD Training for Aramark Higher Education

Register to attend a live training session below or click here to view pre-recorded sessions. 

If you are interested in utilizing Ping HD Digital Signage at your school.  Please open a Field Technology Request with Aramark to get started!

Software Training Registration

These training webinars review how to use the EngagePHD software to manage your digital menu boards. Please select a day and time you would like to attend an EngagePHD training webinar. The training webinar takes approximately one hour to allow a full review of the EngagePHD software.

After registering, you will receive a calendar invite email containing information about joining the meeting.

Thursday, Aug 5 @ 3PM Eastern

Wednesday, Aug 11 @ 4PM Eastern

Tuesday, Aug 17 @ 3PM Eastern

Monday, Aug 23 @ 4PM Eastern

Tuesday, Aug 31 @ 3PM Eastern

What will the training session cover?

Campus Dish

  • How to view imported products from Campus Dish. Products cannot be edited from EngagePHD (this would need to be done through Prima, but we will review actions to temporarily turn products off and hide from menus, if needed. We’ll also talk about troubleshooting – are the correct product categories being used in your Layouts?

Manage your Menu Designs with the Layout Designer

  • How to adjust Layouts. Layouts are where menus are designed and can be edited. In this section we’ll talk about how to adjust product tables (column width, fonts). You will also have full control over changing backgrounds, adding additional text zones, and copying Layouts.

Playlist Rotations or Menu Scheduling

  • Playlists are helpful where a rotation or schedule of menu Layouts might be needed. Playlists can also be used to schedule temporary event menus that are created as JPEG images or Layouts.

Players

  • Players is the term used for the hardware side of your menu boards. We’ll talk about Player Actions and how you can send actions to Force Update or Reboot your device. We’ll also talk about Screenshots and Screen Management, which allows you to schedule your screens to go to sleep outside of operating hours.

Pre-recorded Sessions

EngagePHD Software Review

This video features a full training of the EngagePHD software and was recorded on July 21, 2021. 

Help Guides

Enable/Disable Campus Dish Integration

If you ever need to turn off certain products on your menu, integration can be turned off for individual products. This will keep the product in your Product library, but it will no longer show on the menu layout.

Using Playlists To Schedule Layouts And Images

Playlists can be used to schedule menu Layouts to play at certain times of the day. You can also add and schedule images as part of the playlist. 

Managing Product Tables

Product Tables within Layouts determine which of the products importing from Campus Dish will appear on each menu Layout. These tables can be managed, especially if product categories change. 

Creating Layouts With Text Zones

In rare cases, Layouts with simple text zones can be used for special events or when you want to display text other than what is automatically importing from Campus Dish. 

Scheduling Playlists To Players

If you add or schedule menu Layouts or images in a Playlist, the Playlist will need to be Scheduled to Players to make that content live. 

EngagePHD Support Channels

Ongoing Ping HD Support is available 7 days a week to assist with any questions or concerns. 

helpdesk@engagephd.com

888.386.4545