Yelp Food Finder Widget
The “Yelp Food Finder” widget pulls in data from Yelp. This is perfect for hotels that want to provide an...
What's New
A look at recently added Knowledge Base entries of new updates and popular features.
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Offline Player Alerts for Non-EngagePHD Users
Offline player alerts can be enable for non-EngagePHD user email addresses to receive an email alert in the event that... -
Products Grid Editor
The Products Grid Editor allows you to change multiple product attributes at once in your Products Library. This feature would... -
Product and Event Table Scroll and Page Options
Product/Event Table Scroll or Page options can help with excess products/events that won’t fit into the size of the zone.... -
Default Asset for Playlists
If you have content in a Playlist that is schedule to stop showing, or all content has been removed from... -
How To Convert a PDF to a JPEG Image
PDF files are supported by the EngagePHD software, but they often are very large and do not always display correct... -
Layout Folders
Layout folders allow you to organize and sort layouts. This is particularly helpful when you have a large number of... -
YouTube Video Player Widget
YouTube videos can be added to Layouts by creating a custom widget. First, you will need to go to the... -
Adding Images and Videos from Shutterstock
Shutterstock images and video can be purchased and added from the EngagePHD Store and used as part of your Playlists... -
Asset Zip Folders
This feature adds the ability to create an Asset as a zip file and Schedule to a Player. The zip... -
Product Integration using Google Sheets
Google Sheets can be used to integrate product data into the Product Library of your network. Below are instructions for... -
Content Calendar
The Content Calendar allows you to view and manage scheduled content in a full calendar view. From the navigation, click... -
Wellness Kiosk Software Installation and Specifications
The Wellness Station Kiosk acts as an initial screening for employees, customers and visitors. The Kiosk offers a temperature assessment... -
Wellness Kiosk Software Content and Application Setup
Applications Setup in EngagePHD Software The ‘Applications‘ section of the software will be used to set up your content Pages.... -
Enhanced Player Metrics
Enhanced Player Metrics allows you to view and run reports on Health Check history. Players perform Health Checks every minute... -
Access Control Widgets
Access Control Widgets allow you to set what Application Page to show when customers are waiting to come in to... -
Two-Step SMS or Email Authentication
We’ve added an option to allow you to be verified by SMS instead of Email. (We will never use your... -
EngagePHD API
We have made an API available to allow our customers to POST or GET data in/out of EngagePHD. The documentation can... -
Enable or Disable Assets
Assets can be Enabled or Disabled from the Asset Library. This action replaces the previous ‘Delete’ button from the Media... -
Coronavirus (Covid-19) Educational and Awareness Templates
Use your Digital Signage to help spread awareness about the COVID-19 / Coronavirus If you have access to any... -
Reseller Store Additions
Resellers are able to add their own Assets, Layouts or Widgets to the EngagePHD™ store. These can be added at... -
Instagram Widget
The Instagram Widget allows you to connect an Instagram account and display photos, videos and text from that account. Please... -
How Do I Confirm Where an Asset is Being Used
You can confirm where an Asset is being used by opening the Asset from the Assets Library. Click on the... -
Date Widget
Available at no cost from the Store, the Date Widget will allow you to drop in the current date to... -
Alcohol Action
The Alcohol Action is a feature that allows Users to manually enable/disable or schedule alcohol based products from Digital Menu... -
Application Statuses
Application Statuses can be used to indicate Applications as Active/Inactive so that Inactive versions cannot be used. You can also... -
Android ‘Sneaker Net’
Android ‘Sneaker Net’ is a Windows application where you can download an Application and manually copy to an SD card... -
Asset Sub Folders/Tags
Assets sub folders can be achieved by adding tags to assets. This creates a sub folder that can be viewed... -
Dashboard History
The Dashboard History is a feature that can be turned on to allow a network to capture 3 days worth... -
IR Lock Security Recommendations for LG webOS and Samsung
In environments where there’s concern about access to your supported LG webOS or Samsung smart display menus via the IR... -
Member Pricing/Discount
‘Member Price’ Mapping will calculate a member price based on a % off the standard price. The % discount is... -
Image Transitions for Applications (Video)
Transitions can be added to your Application Pages, allowing simple transitions when pages are opened by a touchscreen user. The... -
Playlist Timeline Asset View and Text View
The ‘Text View‘ and ‘Asset View‘ button above a Playlist timeline allows you to toggle between views. From the ‘Text... -
Player Setup: LG Hospitality webOS Application (HCAP)
We’ve added application support for LG’s Hospitality range of webOS displays. This is a different application to LG’s Commercial Digital... -
How Do I Undo Deletion of a Zone in the Layout Designer
If you delete a zone in the Layout Designer, you can add the zone back by click on the Undo... -
Alertus Mass Notification System
The Alertus Mass Notification System (Alertus System) is built on the power of the Alertus Server, and is managed through... -
How Do I Pay an Invoice
Invoices can be paid directly from the EngagePHD website by clicking on the question mark icon next to your name... -
How Do I Add Multiple Assets or Layouts to a Playlist at the same time
To add multiple Assets or Layouts at once, press Ctrl + Click to select multiple Assets or Layouts. Drag and Drop into the timeline at... -
New Navigation User Interface
Updated on June 12, 2019 (The UI may have changed slightly since the publish date) We are introducing a new... -
Digital Menu Board Design Best Practices
By Taeleen Woodard, Creative Director, Ping HD A menu is often the first impression when entering your restaurant. This means... -
How Do I Copy Application Pages between Networks
If you have access to more than one network, Application Pages can be copied between all of your networks. 1)... -
Nested Playlists
Nested playlists are playlists that can be play within another playlist. This allows for separation of more than one playlist... -
Weekly Cycle Options for Assets in a Playlist
When using weekly cycle actions for integrated products, you can also indicate specific weeks when an image should play in... -
Default Playlist Seconds for Images
By default, images are added to a playlist to play for 10 seconds before moving on the next asset. This... -
How Do I Delete Multiple Products from the Product Library
1) From the Home page, click on ‘Products‘. 2) Click on the ‘Action’ button and select ‘Delete‘: 3) You can... -
How Do I Change the Timing of Product Playlist
By default, a Product Playlist will play for 5 seconds before moving on the next image/video. You can change this... -
Self Service Ordering Widgets
The 3 Self Service Ordering Widgets can be added to layouts to create a unique touch screen order experience. The... -
Using Applications for Channel Control with an IR Remote
One of the fun features about Applications is that it allows you to create an interactive experience even if you... -
Using Applications as Interrupts
The following steps are required for using Applications as interrupts to Player(s). Using Applications as Interrupts also requires the use... -
Remote Control Interface Widget
When using this widget, to activate the triggers, you will need to select the ‘Group(s)’ and then the Application Page...
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