Yelp Food Finder Widget The “Yelp Food Finder” widget pulls in data from Yelp. This is perfect for hotels that want to provide an...
Offline Player Alerts for Non-EngagePHD Users Offline player alerts can be enable for non-EngagePHD user email addresses to receive an email alert in the event that...
Products Grid Editor The Products Grid Editor allows you to change multiple product attributes at once in your Products Library. This feature would...
Product and Event Table Scroll and Page Options Product/Event Table Scroll or Page options can help with excess products/events that won’t fit into the size of the zone....
Default Asset for Playlists If you have content in a Playlist that is schedule to stop showing, or all content has been removed from...
How To Convert a PDF to a JPEG Image PDF files are supported by the EngagePHD software, but they often are very large and do not always display correct...
Layout Folders Layout folders allow you to organize and sort layouts. This is particularly helpful when you have a large number of...
YouTube Video Player Widget YouTube videos can be added to Layouts by creating a custom widget. First, you will need to go to the...
Adding Images and Videos from Shutterstock Shutterstock images and video can be purchased and added from the EngagePHD Store and used as part of your Playlists...
Asset Zip Folders This feature adds the ability to create an Asset as a zip file and Schedule to a Player. The zip...
Product Integration using Google Sheets Google Sheets can be used to integrate product data into the Product Library of your network. Below are instructions for...
Content Calendar The Content Calendar allows you to view and manage scheduled content in a full calendar view. From the navigation, click...
Wellness Kiosk Software Installation and Specifications The Wellness Station Kiosk acts as an initial screening for employees, customers and visitors. The Kiosk offers a temperature assessment...
Wellness Kiosk Software Content and Application Setup Applications Setup in EngagePHD Software The ‘Applications‘ section of the software will be used to set up your content Pages....
Enhanced Player Metrics Enhanced Player Metrics allows you to view and run reports on Health Check history. Players perform Health Checks every minute...
Access Control Widgets Access Control Widgets allow you to set what Application Page to show when customers are waiting to come in to...
Two-Step SMS or Email Authentication We’ve added an option to allow you to be verified by SMS instead of Email. (We will never use your...
EngagePHD API We have made an API available to allow our customers to POST or GET data in/out of EngagePHD. The documentation can...
Enable or Disable Assets Assets can be Enabled or Disabled from the Asset Library. This action replaces the previous ‘Delete’ button from the Media...
Coronavirus (Covid-19) Educational and Awareness Templates Use your Digital Signage to help spread awareness about the COVID-19 / Coronavirus If you have access to any...
Reseller Store Additions Resellers are able to add their own Assets, Layouts or Widgets to the EngagePHD™ store. These can be added at...
Instagram Widget The Instagram Widget allows you to connect an Instagram account and display photos, videos and text from that account. Please...
How Do I Confirm Where an Asset is Being Used You can confirm where an Asset is being used by opening the Asset from the Assets Library. Click on the...
Date Widget Available at no cost from the Store, the Date Widget will allow you to drop in the current date to...
Alcohol Action The Alcohol Action is a feature that allows Users to manually enable/disable or schedule alcohol based products from Digital Menu...
Application Statuses Application Statuses can be used to indicate Applications as Active/Inactive so that Inactive versions cannot be used. You can also...
Android ‘Sneaker Net’ Android ‘Sneaker Net’ is a Windows application where you can download an Application and manually copy to an SD card...
Asset Sub Folders/Tags Assets sub folders can be achieved by adding tags to assets. This creates a sub folder that can be viewed...
Dashboard History The Dashboard History is a feature that can be turned on to allow a network to capture 3 days worth...
IR Lock Security Recommendations for LG webOS and Samsung In environments where there’s concern about access to your supported LG webOS or Samsung smart display menus via the IR...
Member Pricing/Discount ‘Member Price’ Mapping will calculate a member price based on a % off the standard price. The % discount is...
Image Transitions for Applications (Video) Transitions can be added to your Application Pages, allowing simple transitions when pages are opened by a touchscreen user. The...
Playlist Timeline Asset View and Text View The ‘Text View‘ and ‘Asset View‘ button above a Playlist timeline allows you to toggle between views. From the ‘Text...
Player Setup: LG Hospitality webOS Application (HCAP) We’ve added application support for LG’s Hospitality range of webOS displays. This is a different application to LG’s Commercial Digital...
How Do I Undo Deletion of a Zone in the Layout Designer If you delete a zone in the Layout Designer, you can add the zone back by click on the Undo...
Alertus Mass Notification System The Alertus Mass Notification System (Alertus System) is built on the power of the Alertus Server, and is managed through...
How Do I Pay an Invoice Invoices can be paid directly from the EngagePHD website by clicking on the question mark icon next to your name...
How Do I Add Multiple Assets or Layouts to a Playlist at the same time To add multiple Assets or Layouts at once, press Ctrl + Click to select multiple Assets or Layouts. Drag and Drop into the timeline at...
New Navigation User Interface Updated on June 12, 2019 (The UI may have changed slightly since the publish date) We are introducing a new...
Digital Menu Board Design Best Practices By Taeleen Woodard, Creative Director, Ping HD A menu is often the first impression when entering your restaurant. This means...
How Do I Copy Application Pages between Networks If you have access to more than one network, Application Pages can be copied between all of your networks. 1)...
Nested Playlists Nested playlists are playlists that can be play within another playlist. This allows for separation of more than one playlist...
Weekly Cycle Options for Assets in a Playlist When using weekly cycle actions for integrated products, you can also indicate specific weeks when an image should play in...
Default Playlist Seconds for Images By default, images are added to a playlist to play for 10 seconds before moving on the next asset. This...
How Do I Delete Multiple Products from the Product Library 1) From the Home page, click on ‘Products‘. 2) Click on the ‘Action’ button and select ‘Delete‘: 3) You can...
How Do I Change the Timing of Product Playlist By default, a Product Playlist will play for 5 seconds before moving on the next image/video. You can change this...
Self Service Ordering Widgets The 3 Self Service Ordering Widgets can be added to layouts to create a unique touch screen order experience. The...
Using Applications for Channel Control with an IR Remote One of the fun features about Applications is that it allows you to create an interactive experience even if you...
Using Applications as Interrupts The following steps are required for using Applications as interrupts to Player(s). Using Applications as Interrupts also requires the use...
Remote Control Interface Widget When using this widget, to activate the triggers, you will need to select the ‘Group(s)’ and then the Application Page...