EngagePHD Knowledge Base
  • Guides for Getting Started
    • Most Popular Help Guides by Section
    • Logging In & Adding Users (Video)
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    • Best Practices for Asset File Sizes and Formats
    • Asset Library Basics (Video)
    • Creating Playlists and Scheduling Playlists to your Players (Video)
    • Layout Designer Basics (Video)
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    • Scheduling Content To Your Players
    • Setting Up Email Alerts for Offline Players, Black Screen and Price Changes
  • Basic Training Videos by Application
    • Asset Library Basics (Video)
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    • Basic Training for Video Walls
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Windows

Windows

Setup guides, settings and common troubleshooting for Windows 7, 8, 10 media players.
  • Player Setup: Windows Players

      Download and Install the EngagePHD Windows App 1) Install the latest version of Google Chrome. 2) Download and Run the...
  • Windows Players Common Troubleshooting

    Players offline / Not performing Health Checks If your Windows media player is no longer checking in with the software...
  • Syncing Content: Android and Microsoft Windows (7, 8, 10)

    Android and Microsft Windows (7, 8, 10) players use Engage Local Network Sync mode.Please follow the setup steps below. Requirements for...
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