assets – EngagePHD Knowledge Base

Best Practices for Asset File Sizes and Formats

When uploading content to EngagePHD, please note that uploading content files greater than 1920×1080 or 1080×1920 may affect quality or...
Adding and Removing Content from a Playlist

To Upload/Add content From the navigation, click on ‘Playlists‘. From the Playlists page, click on the playlist you would like to edit...
How Do I Create Asset Folders/Tags

Asset folders can be created to organize your assets. This also creates a “Tag” which can be used with Playlists...
How Do I Download Assets from the Asset Library

Assets that have been previously uploaded to the Asset Library can also be downloaded and saved to your computer. 1)...
How Do I Schedule Assets

A Start Date/Time and an End Date/Time can be defined to allow users to control at an Asset Level...
How Do I Upload New Assets

To upload an Asset select the ‘Upload Media‘ tab as shown below. The first time you try to upload an...
Using Folders/Tags to Organize Assets

Asset folders can be created to organize your assets. This also creates a “Tag” which can be used with Playlists...
Encoding Video Files to MP4 with HandBrake

Before uploading your videos to your Assets, we recommend using HandBrake Video Encoder below to re-encode your videos to the...
Creating Transparent PNG Files Using Lunapic Free Online Photo Editor

Lunapic Free Online Photo Editor is a great tool to use when you have images, such as logos, where you...
Understanding the Asset Library

The ‘Asset Library’ is where all of your media assets and custom fonts are uploaded and stored. Media Assets include: Images (JPG,...
Understanding the Media Detail

Once an asset has been added to the Asset Library, you can click on the asset and open the Media Detail. From...
Proof Of Play / Impression Reports

Reports can be run for Players, Proof of Play, Licenses and Touchscreens. The report can provide results in your browser...
How Do I Add Multiple Assets or Layouts to a Playlist at the same time

To add multiple Assets or Layouts at once, press Ctrl + Click to select multiple Assets or Layouts. Drag and Drop into the timeline at...
How to Clear All Assets on Samsung/LG webOS Players

To clear assets on Samsung or LG webOS displays: Press the ‘Info‘ button 4 times to bring up the Engage...
Asset Sub Folders/Tags

Assets sub folders can be achieved by adding tags to assets. This creates a sub folder that can be viewed...
Enable or Disable Assets

Assets can be Enabled or Disabled from the Asset Library. This action replaces the previous ‘Delete’ button from the Media...
Can I use Alpha Channels in my video content?

A WebM file is a video saved in the .WEBM format, sometimes with video alpha transparency. WEBM files are supported...
Automatically Inserting Uploaded Assets to Playlists

When uploading new assets to the Asset Library, you have an option to automatically inserted the uploaded assets into one...

Chinese (Simplified)