Best Practices for Asset File Sizes and Formats
When uploading content to EngagePHD, please note that uploading content files greater than 1920×1080 or 1080×1920 may affect quality or...
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Adding and Removing Content from a Playlist
To Upload/Add content From the navigation, click on ‘Playlists‘. From the Playlists page, click on the playlist you would like to edit... -
How Do I Create Asset Folders/Tags
Asset folders can be created to organize your assets. This also creates a “Tag” which can be used with Playlists... -
How Do I Download Assets from the Asset Library
Assets that have been previously uploaded to the Asset Library can also be downloaded and saved to your computer. 1)... -
How Do I Schedule Assets
A Start Date/Time and an End Date/Time can be defined to allow users to control at an Asset Level... -
How Do I Upload New Assets
To upload an Asset select the ‘Upload Media‘ tab as shown below. The first time you try to upload an... -
Using Folders/Tags to Organize Assets
Asset folders can be created to organize your assets. This also creates a “Tag” which can be used with Playlists... -
Encoding Video Files to MP4 with HandBrake
Before uploading your videos to your Assets, we recommend using HandBrake Video Encoder below to re-encode your videos to the... -
Creating Transparent PNG Files Using Lunapic Free Online Photo Editor
Lunapic Free Online Photo Editor is a great tool to use when you have images, such as logos, where you... -
Understanding the Asset Library
The ‘Asset Library’ is where all of your media assets and custom fonts are uploaded and stored. Media Assets include: Images (JPG,... -
Understanding the Media Detail
Once an asset has been added to the Asset Library, you can click on the asset and open the Media Detail. From... -
Proof Of Play / Impression Reports
Reports can be run for Players, Proof of Play, Licenses and Touchscreens. The report can provide results in your browser... -
How Do I Add Multiple Assets or Layouts to a Playlist at the same time
To add multiple Assets or Layouts at once, press Ctrl + Click to select multiple Assets or Layouts. Drag and Drop into the timeline at... -
How to Clear All Assets on Samsung/LG webOS Players
To clear assets on Samsung or LG webOS displays: Press the ‘Info‘ button 4 times to bring up the Engage... -
Asset Sub Folders/Tags
Assets sub folders can be achieved by adding tags to assets. This creates a sub folder that can be viewed... -
Enable or Disable Assets
Assets can be Enabled or Disabled from the Asset Library. This action replaces the previous ‘Delete’ button from the Media... -
Can I use Alpha Channels in my video content?
A WebM file is a video saved in the .WEBM format, sometimes with video alpha transparency. WEBM files are supported... -
Automatically Inserting Uploaded Assets to Playlists
When uploading new assets to the Asset Library, you have an option to automatically inserted the uploaded assets into one...