EngagePHD Knowledge Base
  • Home
  • Learning Resources
    • Learning Library
  • Guides for Getting Started
    • Most Popular Help Guides by Section
    • Logging In & Adding Users (Video)
    • Supported Players & Setup Guides
    • Best Practices for Asset File Sizes and Formats
    • Asset Library Basics (Video)
    • Using the EngagePHD Store
    • Creating Playlists and Scheduling Playlists to your Players (Video)
    • Layout Designer Basics (Video)
    • Copying and Scheduling a Layout (Video)
    • Scheduling Content To Your Players
    • Setting Up Email Alerts for Offline Players, Black Screen and Price Changes
  • Contact
    • Support Form and Live Chat
    • Content Design
  1. Home
  2. Knowledge Base
  3. hardware
Searching...
  • Adding Players to Your Network

    When adding new Players to a network, the EngagePHD Player Wizard walks you through adding your players step-by-step. The guide...
  • How Do I Change the Theme on my Players

    Layout Themes allow you to add a theme to your layouts, add those layouts to your players, and then use...
  • Windows Players Common Troubleshooting

    Players offline / Not performing Health Checks If your Windows media player is no longer checking in with the software...
  • Understanding Players

      The Players section of the software is where you add Player records, perform updates and check network status. When you access...
  • Nested Playlists

    Nested playlists are playlists that can be play within another playlist. This allows for separation of more than one playlist...
  • Location Based Playlists

    Location Based Playlist allow you to use a single Layout for multiple Players. ‘Locations’ are used to define specific locations,...
  • Player Setup: IAdea Media Player

    The following steps will walk through installing the EngagePHD app on IAdea media players.1) Format USB stick to FAT32 format. ...
  • Player Action Button

    The ‘Player Action’ button (both from the main Players page and the Player Record) allow you to send commands to your players and...
  • Samsung Models with built in SoC Supported by EngagePHD

    Below are Samsung display models with built in System on a Chip (SoC) supported by EngagePHD. Also see: Player Setup:...
  • LG webOS Supported by EngagePHD

    Supported LG webOS Displays: webOS 4.0 is current. For questions about model availability, please contact us. webOS 2.0 SM3B (22″)...
© 2022 - EngagePHD | helpdesk@engagephd.com / 888.386.4545
  • Home
  • Learning Resources
  • Guides for Getting Started
  • Contact
en English
ar Arabiczh-CN Chinese (Simplified)nl Dutchen Englishfr Frenchde Germanel Greekiw Hebrewga Irishit Italianja Japaneseko Koreanno Norwegianpl Polishpt Portuguesero Romanianru Russianes Spanishsv Swedishvi Vietnamese