When adding new Players to a network, the EngagePHD Player Wizard walks you through adding your players step-by-step. The guide...

Layout Themes allow you to add a theme to your layouts, add those layouts to your players, and then use...

Themes can be created to allow quick layout changes or setup of recurring schedules on your players. Why is a...

Force Update allows you to send a command to a player to force content to download and update. A player must...

Looking for How to Schedule Content within a Playlist?  The following steps walk through Schedule Playlists to Players. 1. From...

Offline Alerts allow you to receive an automated email notifying you of any players that go offline. When a player...

A daily reboot is recommended to help clear the cache and maintain the performance of your Players. A daily reboot...

Player Dashboard The Dashboard allows a quick view of content that is playing on each one of your players. By...

Players offline / Not performing Health Checks If your Windows media player is no longer checking in with the software...

If you have updated content but aren’t seeing changes update on the player, these steps will help you check connectivity...

  Download and Install the EngagePHD Windows App 1) Install the latest version of Google Chrome. 2) Download and Run the...

  The following instructions outline the setup process for external and built-in BrightSign players. Supported Models:  LS424 HD244 XT244 XT114...

Groups is where you can create your own custom groups of Players to save searching for and locating the same set...

  The Players section of the software is where you add Player records, perform updates and check network status. When you access...

The Dashboard is a detailed view of the Players page. The Dashboard View shows a near real-time screen shot of what content is...

The On/Off Calendar allows you to set up a screen management schedule to turn of all Players screens (turns the...

The Player audit allows you to view a history of actions taken by users unique to that player. The Audit...

Once you have created content and have built a layout or a playlist, the next step to getting content to...

Nested playlists are playlists that can be play within another playlist. This allows for separation of more than one playlist...

Location Based Playlist allow you to use a single Layout for multiple Players. ‘Locations’ are used to define specific locations,...

The following steps will walk through installing the EngagePHD app on IAdea media players.1) Format USB stick to FAT32 format. ...

The ‘Player Action’ button (both from the main Players page and the Player Record) allow you to send commands to your players and...

If you have not yet added players to the Players section of your Network, please follow these instructions on Adding Players as...

If you have not yet added players to the Players section of your Network, please follow these instructions on Adding Players as...

Below are Samsung display models with built in System on a Chip (SoC) supported by EngagePHD. Also see: Player Setup:...

Adding or Renewing Licenses on your Network To add new licenses to your network, you can click on the ‘Buy...

The following steps allow you to create parameters based URLs that can be used to turn your screens on/off. Anyone...

The EngagePHD supports using a multi-output Windows player to drive content on multiple screens. The steps below walk through configuring the...