Knowledge Base Categories
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Asset Library
This is where all of your Assets are uploaded and stored. This includes images, videos, fonts, Widgets and any content added from the 'Store'.- Understanding the Asset Library
- Enable or Disable Assets
- Best Practices for Asset File Sizes and Formats
- Encoding Video Files to MP4 with HandBrake
- How Do I Upload New Assets
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Scheduling Content to Players
This is where you Schedule content to play back right away or at any date/time in the future.- Scheduling Content to Players
- Scheduling (Connecting) Layouts to Players
- Scheduling (Connecting) Playlists to Players
- Scheduling Themes
- How to Disable the Recurring Schedule to Schedule Temporary Content
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Playlists
This is where you can create Playlists or edit existing Playlists. You can also define unique Asset playback attributes within this option.- Creating a New Playlist
- Adding and Removing Content from a Playlist
- How Do I Schedule Content within a Playlist
- Scheduling (Connecting) Playlists to Players
- Adding Full Screen Playlist to a Layout
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Layouts
Layouts are where you can split the screen into different zones and "Layout‟ content where you would like it to appear.- Understanding the Layout Designer
- How Do I Copy Layouts
- Scheduling (Connecting) Layouts to Players
- How Do I Add a Playlist to a Layout
- How Do I Copy Layouts from One Network to Another
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Products
This is where your Product database resides for Digital Menu Boards, although some users make good use Products for other applications.- Understanding Products (Product Database)
- Create a New Product
- Changing a Price
- Products Grid Editor
- How Do I Add or Remove Products from the Product Table in a Layout
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Events
This is used where displays are being used for Room Signage or Wayfinding where you want to summarize events that are going on in specific rooms or areas. images/logos attached to the Event.- Understanding Events
- Adding an Events Table to a Layout
- Product and Event Table Scroll and Page Options
- How Do I Upload an Events Excel Spreadsheet
- How Can I Format Date/Time Styles
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Store
The EngagePHD Store offers a wide range of free and paid content. Currently, you will find JPEG and PNG files that can be used in layouts, as well as widgets.- Using the EngagePHD Store
- Adding Content from the Store
- Reseller Store Additions
- Building Directory Widget
- Using Ticker Widgets
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Network Configuration & Security
Firewall, security and network recommended settings for EngagePHD.- Security FAQ’s
- Network Requirements / Firewall Configuration
- EngagePHD Application Website Security
- Windows 10 Touch Screen Security Configuration Recommendations
- How to Exclude EngagePHD from McAfee LiveSafe VirusScan Scanning
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