1. Home
  2. Knowledge Base
  3. Getting Started Essentials
  4. Content Isn’t Updating / Checking Connectivity Of Your Players
  1. Home
  2. Knowledge Base
  3. Players
  4. Content Isn’t Updating / Checking Connectivity Of Your Players

Content Isn’t Updating / Checking Connectivity Of Your Players

If you have updated content but aren’t seeing changes update on the player, these steps will help you check connectivity of your players.

  1. From the navigation, click on the ‘Players’ icon.
  2. The Last health check column will show a green icon and the current date and time if the player is online. If the player is offline and not connecting to the software, a red icon with the last check in date and time will appear.

Updated on October 2, 2019

Was this article helpful?

Related Articles

Not yet an EngagePHD customer?
Find out more about our solutions and connect with our team for more information. 
Learn More