The login URL for the application is https://go.engagephd.com. This can be accessed from most up to date web browsers so use your favorite and ensure you have the latest version installed. We recommend using Google Chrome.
a) force a password change every 3 months, b) force use of at least one character of each – Uppercase, Lowercase and a Number and; c) every time you login from a ‘new device’ you will have to respond to the action contained within a security email message before you can log in on any other device.
- When you login, you will receive a notification: “We’ve send an email to the email on your account to verify this device for your security.“
- Be sure to check your spam folder and any email filters that might block emails from helpdesk@pinghd.com.
- Once you receive the email, click the link to complete the authentication:
- Use the password that you have previously used. You will be prompted to change your password once you login. Your new password must be at least 6 characters long, including upper case, lower case, and a number.
In the event you forget your password, then you can click on the “Forgot Password‟ link on the login page.
If you not have a login to the software, or have additional users who require restricted user access, please contact your representative or email helpdesk@pinghd.com.