• Reformatting a BrightSign SD Card

    In some cases an SD might need to be reformatted. These steps walk through using BrightSign web tools to remotely perform this action. Please note that you can only access BrightSign player IP addresses from your computer browser being connected to the same network as the player. 1) From Players >…

  • Configuring a Preconfigured Samsung SSP (QM, QB, DBJ) with EngagePHD

    For Samsung screens that have been powered on and previously set up, please follow the steps below to configure with the EngagePHD app. With the screen powered on, press the “Menu” button on the remote and scroll down to “Network“. Once in Network, please ensure the screen is set up…

  • Motion Design Best Practices

    Below is a list of motion design best practices compiled by the Ping HD Content Design experts; based on their experience with digital signage designs. Credit: Taeleen Woodard, Creative Director, Ping HD Recommendations on Using Motion Use Motion to Tell a Story.  The viewer should know where they are in…

  • Using Ticker Widgets

    Scrolling or Fade In/Out Ticker widgets can be added to your Assets Library from the Store. Tickers can then be added and managed from a Layout. Scrolling Custom Ticker Fade In/Out Custom Ticker (Non scrolling) Adding Tickers from the Store 1) Click on the Store icon from the navigation: 2)…

  • Force Import of Product Integration

    Most supported integrations import automatically to EngagePHD every 30 minutes. A manual import can be performed from the Settings of your network. 1) Click on the Settings icon from the navigation: 2) Click on the Integration tab: 3) Scroll down to the bottom of the page and click ‘Import‘  …

  • How To Convert a PDF to a JPEG Image

    PDF files are supported by the EngagePHD software, but they often are very large and do not always display correct on a 1920×1080 or 1080×1920 screen. It is recommended that the PDF is converted to a JPEG image. The free website https://pdftoimage.com provides easy tools to convert PDFs to JPEGs….

  • BrightSign Portrait Mode

    When using BrightSign players to display content in portrait, you will need to take the following steps. 1) From the Player Details page, change the Orientation setting to ‘Portrait‘ 2) Click ‘Save‘ to save this setting. 3) Use the ‘Player Action‘ button on the player to send the ‘BrightSign Autorun‘…

  • Using the EngagePHD Store

    The EngagePHD Store provides images, videos, layout templates and widgets that can be used to help you create your digital signage.  If you don’t have the tools to create layout backgrounds, the Store offers many jpeg and png image designs that fit landscape and portrait screens.  The following video series…

  • Square Integration

    EngagePHD supports integration of Square POS system. The imported data maps to the Product database, where product data can be used to create a dynamic menu board layout. Below are the follow attributes that are imported with integration Square: Name Description Enabled Product Number Price What if the Product Name…