• Configuring the EngagePHD Windows App for Multiple Screens

    The EngagePHD supports using a multi-output Windows player to drive content on multiple screens. The steps below walk through configuring the EngagePHD app to play content correctly. Please note: Each screen is considered a Player and would require purchase of an EngagePHD license for each screen. Please contact your EngagePHD representative…

  • Reverse Portrait for LG webOS

    Reverse Portrait is a setting on the Player Record that is only supported on LG webOS screens. Depending on the direction the screen is installed in portrait mode, either Portrait or Reverse Portrait can be set to accommodate the correct content orientation.      

  • Creating Screen On/Off Triggers without Logging into EngagePHD

    The following steps allow you to create parameters based URLs that can be used to turn your screens on/off. Anyone with these links can perform these actions and do not need to login into the software. Please note: To create the following URLs, the network ID for your account will…

  • Auto Size Text to Zone Widget

    Auto Size Text to Zone Widget is ideal for adding text to a Layout which has content that changes often. This widget will automatically adjust the text as you adjust the height and width of the zone. To use the Auto Size Text to Zone Widget, you will need to…

  • Image Scroller Widget

    The Image Scroller Widget allows you to select photos from your Assets to scroll within a Layout. This widget is also very useful for touchscreens, where arrows allow the user to scroll back or forward between photos. To use the Image Scroller, you will need to first add it to…

  • Using PowerPoint for JPEG or PNG Menus

    PowerPoint is a simple tool that can be used to create static JPEG or PNG menus. Your menus will need to have a resolution of 1920×1080 for landscape or 1080×1920 for portrait. Menu Resolution To ensure that your menu fits the height and width of your screen, you will need…

  • Using EngageAuto

    EngageAuto is a setting within a Product Table that allows you to automatically pull products into a Layout by using a category and subcategories provided by supported point of sale integrations. Categories and Subcategories Product data is imported from the point of sale API which is added under Settings >…

  • Player Setup: Azulle

    ​The following are steps for installing the EngagePHD app on Azulle mini PC players. ​ Download and Install the EngagePHD Windows App 1) Install the latest version of Google Chrome. 2) Download and Run the EngagePHD Windows App from this link: https://go.engagephd.com/setup.exe 3) Select ‘Run‘. Windows might prompt you if you want…

  • Using Amazon Fire TV as a Player

    EngagePHD is a supported app on the latest Amazon Fire TV devices, allowing you to use a Fire TV device as a digital signage media player. The steps below outline installation of the app, as well as use of a free utility app call adbLink to help scale content. Please…

  • What is Code 142?

    What am I seeing “Code 142” on my screen? Code 142 refers to a connection error and is usually resolved by powering the screen off and back on.   Please contact our support team with any questions.