The following are the most popular help guides in the Knowledge Base, organized by each section of the EngagePHD software.
Explore our Learning Library for step-by-step videos for each section of the software.
Layouts
- Layout Designer Basics (Video)
- How Do I Add an Image to a Layout
- How Do I Change the Background or an Image within a Layout
- How Do I Delete Zones in a Layout
- Undo Button in the Layout Designer
- Understanding the Product Table
- How Do I Add or Remove Products from the Product Table in a Layout
- Font Styles
- Adding a Playlist to a Layout
- Copying and Scheduling a Layout
- How Do I Delete Multiple Layouts?
- Scheduling Layouts to Players
Players
- Adding Licenses and Players to Your Network
- Scheduling Playlists to Players
- Scheduling Layouts to Players
- Scheduling Applications to Players
- How Do I Send a Force Update to Player(s)
- How To Take Screenshots – Proof-of-Play
- How To Create and Modify a Recurring Schedule
- How to Disable the Recurring Schedule to Schedule Temporary Content
- Content Isn’t Updating / Checking Connectivity Of Your Players
- How Do I Set Up a Daily Reboot for Players
- How Do I Receive Email Alerts for Offline Players
Playlists
- Creating a quick Playlist to Schedule to your Players (Video)
- Creating New Playlists
- How Do I Add/Remove Content from a Playlist
- How Do I Add Multiple Assets or Layouts to a Playlist at the same time
- Playlist Timeline Asset View and Text View
- How Do I Schedule Content within a Playlist
- How Do I Adjust the Timing of Images in a Playlist
- How Do I Add a Playlist to a Layout
- Nested Playlists
- Scheduling Playlists to Players
Products
- How Do I Add a New Products to the Product Library
- How Do I Upload Or Download Products from the Product Database (Product Spreadsheets)
- Products Grid Editor
- How Do I Disable Products
- How Do I Delete Multiple Products from the Product Library
- How Do I Turn Off Automatic Integration for Products
- Force Import of Product Integration
- How Do I Adjust the Meal Periods for Product Integration Categories
Assets
- Asset Library & Store (Video)
- Understanding the Asset Library – Supported Media Types
- Encoding Video Files to MP4 with HandBrake Open Source Video Transcoder
- How Do I Upload New Assets
- How Do I Delete Multiple Assets from the Asset Library
- Using Folders to Organize Assets
- Proof Of Play / Impression Reports
Events
- Understanding Events
- How Do I Upload an Events Excel Spreadsheet
- Adding an Events Table to a Layout
- Displaying a Playlist when No Event is Scheduled
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